Grimmslink aims to make ordering straightforward, with clear delivery information and no shipping charge on eligible orders. Please review the details below before placing an order.
Where We Deliver
We currently offer shipping within the United States. We do not advertise international delivery through this policy.
Order Processing
Orders generally require 1–2 business days for processing before they are handed to a shipping carrier. Processing time covers order preparation and does not include transit time.
If an order requires additional review or cannot be processed as expected, we will contact the customer using the contact information provided at checkout when reasonably possible.
Delivery Estimates
Once an order has been processed and dispatched, delivery within the United States is estimated at 3–5 business days.
Delivery estimates are not guaranteed arrival dates. Actual delivery may be affected by carrier operations, weather, public holidays, incorrect address details, or other circumstances outside our control.
Shipping Costs and Carriers
Shipping is free for orders covered by our current shipping policy. We select a suitable shipping carrier according to shipment requirements and service availability. The carrier may therefore vary between orders.
Where tracking is available, tracking details will be provided when the shipment information is supplied to us by the carrier.
Address Information
Customers are responsible for entering a complete and accurate delivery address when placing an order. Please contact us promptly if you notice an address error. We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.
Questions About Delivery
For questions about order processing, dispatch, or delivery, contact us at info@grimmslink.com or call +1 828-212-9837.
Customer service hours are Monday–Friday, 9:00 AM–6:00 PM Central Time.
Grimmslink will review delivery inquiries using the available order and shipment information and provide an update where possible.