Contact Us
Questions about an order, a product, delivery, or a return? Grimmslink welcomes customer inquiries. Please use the contact details below so that we can review your question and provide the relevant information.
Get in Touch
Business name: Grimmslink
Email: info@grimmslink.com
Phone: +1 828-212-9837
Mailing address:
46 Northwood Park
Taylorsville, NC 28681
United States
Customer service hours:
Monday–Friday, 9:00 AM–6:00 PM Central Time
We review inquiries during our published service hours. Some questions may require additional review before we can provide a complete response.
What Can We Help With?
You can contact us about:
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Product information and general product questions
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Order status and order details
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Shipping and delivery concerns
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Return requests and refund status
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Payment questions
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Privacy-related requests
For order-related inquiries, please include your order number and the email address used to place the order. Avoid including full payment-card details or other sensitive information in your message.
Returns and Refunds
If you wish to return an item, please contact us before mailing it to the return address. We will review your request and provide the applicable instructions.
Approved refunds are processed within 1–2 business days after we receive the returned item. The original payment provider may take an additional 7–10 business days to post the funds.
Contact Form
You can also use the contact form at the bottom of this page to send us a message. Please enter your contact details, select or describe the reason for your inquiry, and include any relevant order information. We will review your message during our customer service hours.
Thank you for contacting Grimmslink. We appreciate clear communication and will do our best to help you understand the next steps for your inquiry.